The San Mateo County Board of Supervisors on Tuesday honored County programs that demonstrate exceptional service or contribute to cost savings and efficiency.
The Board presented commendations to four programs that received STARS Awards. The STARS Awards encourage employees to continuously develop creative ways to serve the public.
“Every dollar counts,” said Adrienne J. Tissier, President of the Board of Supervisors. “The STARS Awards is one way we can publicly thank our employees for doing exceptional work at a time when we are faced with extremely limited budgets and resources.”
The Board presented awards in four categories: Customer Service, Program Performance, “Green” projects and Employee Suggestions. Programs were awarded additional funding that can be used for training, expanding operations or other uses that improve service or efficiency.
Customer Service Award:
Health Coverage Unit Hotline ($10,000)
The telephone hotline has expanded its service to assist uninsured residents in finding affordable health insurance coverage.
Program Performance Awards:
Moving to Work Program ($20,000)
The program assists low-income families in finding housing quickly and efficiently.
Benefits/Wellness Program ($20,000)
The program helps employees improve their health (and control rising health care costs) and improves efficiency with an online benefits assistance system.
San Mateo Medical Center Teledermatology Program. ($10,000)
The program offers timely access to consultations, saving time and money through technology.
Sheriff’s Jails ($5,000)
The portion size for meals for corrections officers and deputies working in jails has been reduced, resulting in cost savings and decreases waste.
Employee Suggestion Awards:
- Implement an internal talent exchange program to share knowledge across departments.
- Explore inviting food trucks with health options to sell food near County facilities.
- Explore expanding the use of solar power.
The employee suggestions are being studied for feasibility. Employees that submitted the ideas each received $100.
Funding for the STARS Awards is designated for that purpose in each year’s budget.